Contact Us
Headquarters
45 O’Connor Street, Suite 1150 Ottawa, ON
K1P 1A4 Canada
t – 613.943.5454
e – info@canarie.ca
Network Operations Centre
- For network outages and scheduled maintenance please visit our Network Support page.
- 24/7 Telephone – 613.944.5612
- On-call Engineer – 613.944.5611
Escalation Procedure
In the event of an unscheduled problem or outage, contact our Operations Centre during weekdays between 08:00-17:00 Eastern Time (UTC-5) as follows:
- Engineering Team: noc@canarie.ca – 613.944.5611
- Chief Engineer: Thomas Tam – thomas.tam@canarie.ca – 613.944.5609
- Chief Technology Officer: Mark Wolff – cto@canarie.ca – 613.943.0460
- See all other CANARIE Contacts
Media & Website-Related Inquiries
Ela Yazdani, Director, Communications
t – 613.943.5432
e – ela.yazdani@canarie.ca
Program Contacts
- DAIR Cloud Program: dair@canarie.ca
Technical Support: dair.admin@canarie.ca - Canadian Access Federation: CAF@canarie.ca
Technical Support: tickets@canarie.ca / 613.903.4061 - Research Software: software@canarie.ca
- Membership: membership@canarie.ca
CANARIE Staff
Contact a member of CANARIE’s Team