CAF Support
Network Operations Centre
For network outages and scheduled maintenance please visit our Network Support page.
- Business Hours (EST) Telephone – 613.903.4061
- 24/7 Telephone – 613.944.5612
- On-call Engineer – 613.944.5611
- E-mail: tickets@canarie.ca
Administrative Support
- Apply to join CAF
- Add additional services to your current CAF Participation Agreement
- Add, remove or replace authorized CAF contacts at your organization
- Apply to join the R&S Entity Category
- Apply for Sirfti compliance
- Email: canops@canarie.ca
- Phone – 613.943.5378
eduroam Support
- Documentation (Setup, Troubleshooting, Solutions)
- Service Bulletins
- Service Announcements
- eduroam Tools
- FAQ
eduroam Visitor Access (eVA) Support
Federated Identity Management Support
- Documentation (Setup, Troubleshooting, Solutions)
- Service Bulletins
- Service Announcements
- FIM Tools
- FAQ